WHAT INFORMATION IS Critter Control®, INC. GATHERING ABOUT ITS VISITORS?
Every computer connected to the Internet is provided with a domain name (e.g. earthlink.net) and an IP Address (e.g. 220.127.116.11). When a visitor requests a page from within the Crittercontrol.com web site, our web servers automatically identify and log the HTTP request that is made to our web server. This information reveals nothing personal about you.
We will never share, sell or rent individual personal email information unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you, or sending you emails based on your request for information.
HOW IS IT BEING USED?
Critter Control®’s permission-based email data base supports:
- A monthly CritterChatter® ezine (when opted in)
- Customer satisfaction surveys
- Job status updates
- Communications requested by the customer, or opted-to-receive by the customer
- Special offers
- Thank You, Warranty and Coupon Offers
Information collected on Crittercontrol.com may also be used to:
- Schedule appointments
- Respond to your customer service inquiries
- Provide promotional communication and other information to you, if you choose to receive them
- Offer the servies you want
- Improve your Crittercontrol.com experience
- Improve our website design
WHAT ABOUT COOKIES?
Cookies are small pieces of data that are transferred to your computer’s hard drive through your web browser from our web server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other sites. The Crittercontrol.com web site utilizes cookies as a means of providing personalization features to our visitors. For example, we utilize cookies to remember settings (zipcodes, accessibility settings, etc.) that you may have made at our web site. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with scheduling an appointment or registering for promotional emails, contests or surveys.
You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser’s help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our web site and other web sites may be diminished, and some features may not work as intended.
HOW DOES CRITTERCONTROL.COM PROTECT MY PERSONAL DATA?
Critter Control®, Inc. uses reasonable precautions to keep the information disclosed to us secure. We have implemented security policies, rules and technical measures to protect your personal data from unauthorized access, improper use or disclosure or unauthorized modification. We also advise all Critter Control® employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies.
WHAT OTHER INFORMATION DOES CRITTERCONTROL.COM REQUEST?
We may also request your e-mail address or mailing address for the purposes of conducting a survey, adding you to our mailing list or to have someone contact you for additional information by your request. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No Spam” policy that means we do not intend to sell, rent or otherwise give your e-mail address to a third-party, without your consent.
In addition, Critter Control®, Inc. will not send you e-mail that you have not agreed to receive. If you are a member of our mailing list, you will be contacted with announcements, news and new products or services. You have the option of “Unsubscribing” from our mailing list at any time, thereby disabling any further such e-mail communication from being sent to you. If you wish to have specific communications with a member of the Critter Control®, Inc. staff, you will be required to provide specific information that will be routed to the appropriate contact within Critter Control®, Inc.
HOW DOES CRITTERCONTROL.COM SUPPORT THE CHILDRENS’ ONLINE PRIVACY PROTECTION RULE?
We observe appropriate national laws and regulations on children’s privacy, including, in the United States, the Children’s Online Privacy Protection Act (COPPA) of 1998. Critter Control® does not actively market to children and we never knowingly ask a child under 13 to divulge personal information. If a child under 13 has provided us with personal information without parental or guardian consent, the parent or guardian may e-mail us, and we will remove the information and unsubscribe the child from any contact opportunities.
WILL Critter Control®, INC. DISCLOSE THE INFORMATION COLLECTED TO THIRD PARTIES?
Critter Control®, Inc. will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary to:
- Conform to the edicts of the law or comply with a legal process served on Critter Control®, Inc.
- Protect and defend the rights or property of Critter Control®, Inc., or visitors of Critter Control®, Inc.
- Identify persons who may be violating the law, the legal notice or the rights of third parties.
- Cooperate with the investigations of purported unlawful activities.
Critter Control®, Inc. uses reasonable precautions to keep the information disclosed to us secure. Critter Control®, Inc. reserves the right to transfer information in connection with the sale of all or part of Critter Control®, Inc. capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. Critter Control®, Inc. also provides “links” to a wide variety of other web sites on the Internet. We are not responsible for their Privacy Policies or how those web sites manage information about their users. We strongly urge you to check with those web sites to determine their privacy policies.
[email protected] or call us at 800-451-6544.
Copyright 2007, Critter Control®, Inc. All Rights Reserved.
Revision: July 2007